Technical Support

Use our troubleshooting guides to try and solve the problem on your own or request a service call for one of our technicians to come check your system.

These are .pdf files and will require Adobe Acrobat Reader or a similar pdf-reader to view. To download the free Adobe Acrobat Reader, please click the Get Adobe Reader graphic above.


Troubleshooting Guides

Here you will find the troubleshooting guide for your alarm system. You can view, download, or print these files at your convenience.

Click on the guide that matches your alarm panel and you will be taken to a .pdf file for your particular panel.

Service Request

If you’d rather not troubleshoot yourself or just want to request service, complete the form below. We will give you a call to try and assist and, if needed, schedule a service technician to come out and fix your problem.

Need immediate assistance? Please give us a call at (225) 292-5276 and someone will help you.

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